Shipping & Returns

1.1 Bad Penny Customs retains the right to alter methods of shipment without notice at our discretion. This may include changing of service provider, carriage through other means or changing of type of service.
1.2 Where we charge for packing, carriage and insurance and other relevant charges, the rates are estimates only. If postage/shipping costs are higher than quoted, you will be contacted and advised of the situation. You will then have the opportunity to cancel the order or pay the outstanding balance.
1.3 It is the customers/purchasers responsibility for all shipping, carriage, insurance, delivery costs associated with the preparation and despatch of their order.
1.4 Once an order has been lodged with a carrier for delivery, ownership of the items shall then be transferred to the customer.
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BPC general